Vinted Shoppers Express Displeasure Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Changes
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options following member complaints.
